Cancellation Policy

Your appointment is very important to Naz Kupelian Salon, it is reserved especially for you. We understand that sometimes schedules change; therefore, we respectfully request at least 24-hour’s notice for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48-hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply for the below circumstances. Please note, we will be asking for a credit card to have on file.

• Less than 24 hours’ notice will result in a charge of equal to 50% of the reserved service amount.

• “NO SHOWS” will be charged 100% of the reserved service amount.

• Appointments made within the 24-hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.

Naz Kupelian Salon policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. From all of us at Naz Kupelian Salon, we thank you and appreciate your constant loyalty and support.